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Understand the Terms Before You Open Your Account

These terms and conditions set out the rules that apply when you access bujangan138 and use your account — including how deposits via DANA, OVO, and GoPay are handled, what your account obligations are, and how disputes are managed.

Account Holder ResponsibilityLocal Law AppliesDANA · OVO · GoPay CoveredDispute Resolution IncludedChanges Notified in Advance
bujangan138 Understand the Terms Before You Open Your Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

Account security and data handling are built into how bujangan138 operates, not added as an afterthought. Your account data is stored with encryption in transit and at rest. We retain transaction records — including DANA, OVO, and GoPay deposit and withdrawal logs — for the period required by applicable regulations, after which they are deleted or anonymised. You can request a summary of the data we hold on your account by contacting support with your account ID; we will respond within the timeframe required by applicable law.

Data Retention Transaction and account records are kept for the regulatory period, then deleted or anonymised. You may request your data summary via support at any time.
Cookie Use Session cookies keep your account active across pages. Wallet preference cookies remember whether you last used DANA, OVO, or GoPay. Manage these in your browser settings.
Account Security Your account credentials are hashed and never stored in plain text. If you suspect unauthorised access, contact support immediately to freeze the account and reset credentials.
Data Request Process To request, correct, or remove your account data, contact support with your account ID and the specific data action you need. We handle requests per applicable local law.
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any clause in these terms is unclear, or if you need to raise a concern about how a term has been applied to your account, our support team handles those queries directly. Reach out through any of the channels below and reference your account ID so we can pull up the relevant transaction or account history quickly.

Live Chat Open the chat widget from your account dashboard. Available around the clock for account and terms queries — have your account ID ready for faster handling.
Email Support Send your terms-related question to our support address. We aim to respond within one business day and will reference the specific clause you are asking about.
Help Centre Our help centre covers common terms questions — account suspension, withdrawal conditions, and payment rules for DANA, OVO, and GoPay — with step-by-step context.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account data, and what happens when something needs to change.

These terms apply to every person who creates and uses an account on bujangan138. Eligibility depends on local law and the regions we currently serve — access is available only where permitted.

Yes. We may revise these terms when platform operations or regulations change. We post the updated version with an effective date; continuing to use your account after that date means you accept the changes.

A breach — such as sharing account credentials or attempting to manipulate a transaction — may result in account suspension or closure. We will notify you and explain the specific clause that was breached.

All deposits made via DANA, OVO, or GoPay are subject to the payment conditions in these terms. Transaction records are retained for the regulatory period and are available to you on request via support.

Contact support with your account ID and state that you want a data summary. We will respond within the timeframe required by applicable local law and provide the records we hold on your account.

Where Indonesian consumer protection rules or regional regulations apply, local law takes precedence. Any clause found unenforceable in your jurisdiction does not affect the remaining clauses, which stay in force.